VOUCHER/PROMOTION T&C’S

We participate in various promotions throughout the year with different suppliers and companies alongside selling our own In-House Vouchers. Our Terms for these are as follows:

  • Photo copies will not accepted.
  • Screen shots are only accepted when the full Voucher has already been emailed to us when making the reservation.
  • Vouchers or offers cannot be used in conjunction with any other offer
  • Only one Voucher per Booking, per table may be used at the same time, even if they are from the same merchant or supplier.
  • When using any type of Voucher they must always be reserved a minimum of 24 hours in advance, this should be done by email only to reservations@lionrocktearooms.co.uk
  • Although 24 hours notice is required, we will do out best, but cannot guarantee a place will be available giving only 24 hours notice for a weekend or peak period slot
  • We are unable to accept ANY Vouchers, promotional offers of any description on Bank Holidays (Including the Saturday & Sunday of the Bank Holiday) any celebratory day, Mothers Day, Fathers Day, Valentines etc. (Yeoken Vouchers are not accepted on weekends)
  • We will not accept any walk-in Customers with Voucher or promotional offers.
  • We will not accept an answerphone or Facebook message on the day as acceptance of a booking, they should only be made by email and 48hrs in advance and only once a reply has been received. 
  • We cannot accept bookings if a email was sent but for whatever reason a reply was not received.
  • If a merchant Voucher has expired we are unable to accept or amend in any way, this can only be done through the merchant.
  • We can only accept Vouchers from third party suppliers if the booking terms of that supplier are complied with as described.
  • We reserve the right to refuse or with draw from any non contractual binding promotion without giving a specific reason.

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